The Five Sources of Durable Competitive Advantage
Morningstar's framework identifies five sources of economic moats. Network effects: each additional user makes the product more valuable for all users — Visa's payment network, Google's search, and LinkedIn's professional graph all gain value nonlinearly with scale. Switching costs: customers face significant cost, time, or risk when changing providers — Oracle database customers, Salesforce CRM users, and enterprise ERP systems stay for years because migration is painful and expensive. Cost advantages: structural cost leadership from scale, proprietary processes, or unique resource access — Costco's buying power and distribution efficiency, GEICO's low-cost direct distribution, and commodity producers with superior mining locations.
The remaining two sources: intangible assets — brand, patents, regulatory approvals, and proprietary data that competitors cannot easily replicate (Coca-Cola's brand commands a price premium globally; drug patents protect 20-year exclusivity windows); and efficient scale — operating in a market so small that a second entrant would destroy both incumbents' economics, typically in regulated infrastructure like local water utilities or regional airports. Many businesses have none of these; the best businesses have two or more that reinforce each other.